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Welcome
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FREQUENTLY ASKED QUESTIONS
HOW CAN I CONTACT YOU?
[email protected]
FACEBOOK
http://www.facebook.com/uniquegrabs
Shipping
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HOW MUCH DOES SHIPPING COST?
For International buyers, 1st card is $1.50 and every subsequent card is $0.50 each.
For Singapore buyers, a flat rate of $1 for any quantity of cards purchased.
If you would prefer registered mail, please email me and I will revise the shipping fees for you.
WHEN WILL I RECEIVE MY ORDER?
For international shipping, it will take about 6 - 12 days for the package to be delivered to most countries.
For Singapore mailing, it will take about 2 days for the package to reach you.
WHAT ABOUT INTERNATIONAL SHIPPING?
I ship internationally to all countries.
CAN I PAY EXTRA TO SHIP MY ORDER WITH PRIORITY INTERNATIONAL?
Sure, but it is quite costly for priority mail. Please contact me before you order.
WILL YOU SEND GIFTS DIRECTLY TO THE RECIPIENT, INCLUDE A PERSONAL NOTE AND EXCLUDE A RECEIPT?
Yes; order as normal and enter the recipients' information when you check out. If you want a gift note and/or no receipt, please note that when you check out.
Payment
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WHAT PAYMENT METHODS CAN I USE?
I accept PayPal, which includes credit cards.
For Singapore buyers, I do accept bank transfer. The fixed conversion rate that I am using is 1.3 to convert US$ to S$.
Refunds and Exchanges
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WHAT IS YOUR RETURN POLICY?
If you are not satisfied with your purchase, simply send your item back within five days of receipt for a full refund. Buyer is responsible for shipping.
Additional Policies and FAQs
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WILL YOU MAKE ME A CUSTOM CARD?
Custom orders are welcome and I will need a maximum of 2 weeks to fulfill your custom order.
DO YOU OFFER WHOLESALE?
I am currently accepting new wholesale accounts.
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